Privacy Policy

Effective Date: 17/03/2025

At S&S Technical (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring you feel confident about how we collect, use, and safeguard your information. This Privacy Policy applies to our website sandstechnical.im and any related services, applications, or communications (collectively, the “Service”). By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personally identifiable information (“Personal Data”) when you:

  • Sign Up or Contact Us: Your name, email address, phone number, postal address, or other contact details.
  • Submit Inquiries or Feedback: Any information included in your communications, requests, or surveys.
  • Enroll in Services or Events: Details necessary to participate in courses, webinars, newsletters, or events.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical and usage information, including:

  • Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of visits.
  • Cookies and Similar Technologies: Data collected via cookies, web beacons, pixel tags, or similar technologies (see Section 3 for details).

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Social Media Platforms: If you interact with us via social media features.
  • Business Partners: In connection with our services or promotional activities.
  • Analytics Providers: Data from tools that help us monitor and improve user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: Process requests, manage accounts, monitor usage, and enhance your overall experience.
  • Communication: Respond to your inquiries, send service-related notifications, newsletters, marketing emails, or updates about changes to our policies.
  • Personalization: Customize the content and information that you see on our website.
  • Analytics and Research: Analyse how our Service is used to build better products and improve service quality.
  • Legal and Regulatory Compliance: Ensure that our operations comply with applicable laws and regulations.
PurposeUse of Data
Service DeliveryAccount creation, customer support, payment processing
Marketing & PromotionsEmail newsletters, promotions, product updates
Technical ImprovementSite analytics, performance monitoring, troubleshooting
Legal ComplianceAdherence to legal requests and prevention of fraud

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies allow us to:

  • Recognize repeat visitors.
  • Analyze trends and user interactions.
  • Personalize your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.

4. Disclosure of Your Information

We do not sell or trade your Personal Data to third parties. We may share your information under the following circumstances:

4.1 With Service Providers

We may share your data with third-party vendors, service providers, or partners who perform services on our behalf (e.g., hosting providers, payment processors, analytics providers). These third parties are obligated to protect your information and use it only for the purposes for which we disclose it.

4.2 For Legal Reasons

We may disclose your information to comply with legal requirements, enforce our terms of use, protect our rights, or respond to lawful requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your Personal Data may be transferred to a third party, provided that the recipient agrees to protect your data in accordance with this Privacy Policy.

5. International Data Transfers

Your data may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. We take appropriate steps to ensure that your data receives an adequate level of protection wherever it is processed.

6. Data Retention

We keep your Personal Data for as long as necessary to fulfil the purposes for which it was collected or as required by law. The retention periods may vary based on the type of data and our legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your Personal Data:

  • Access: Request access to the Personal Data we hold about you.
  • Rectification: Request corrections to any inaccurate or incomplete Personal Data.
  • Erasure: Request deletion of your Personal Data, subject to certain exemptions.
  • Restriction: Request that we restrict the processing of your Personal Data under specific circumstances.
  • Data Portability: Request that we transfer your Personal Data to another organization or directly to you.
  • Objection: Object to our processing of your Personal Data based on legitimate grounds.
  • Consent Withdrawal: Withdraw consent at any time where our processing is based on your consent.

To exercise these rights, please contact us using the details provided in Section 9.

8. Data Security

We implement a variety of security measures to maintain the safety of your Personal Data. These measures include physical, administrative, and technical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

9. Children’s Privacy

Our Service is not directed to individuals under the age of 13 (or any age required by applicable law), and we do not knowingly collect Personal Data from children without appropriate parental consent. If we become aware that we have collected Personal Data from a child in violation of applicable law, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the updated Privacy Policy on this page.
  • Updating the “Effective Date” at the top of the policy.
  • Contacting you by email or through on-site notifications if required.

Your continued use of our Service constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

S&S Technical
Email: info@sandstechnical.im
Website: sandstechnical.im